For the security of the unemployment benefits system and your information, you must have a password associated with your unemployment claim account to be able to access online related services, such as, file an unemployment claim, request weekly benefit payments, etc. A 4-digit personal identification number (PIN) is also required to use the Interactive Voice Response (IVR) telephone service to request weekly benefit payments.

You will be required to verify your identity when setting up and requesting to change your password and/or PIN.

Once you have successfully completed this process, you may begin or resume accessing your unemployment claim account and using the online services.

Terms and Conditions

• Use this application to establish, change or reset your password and 4-digit numeric personal identification number (PIN)
• You must verify your identity to set up or make changes to your password and/PIN. If you already have previously verified with ID.me, you will be required to sign into your ID.me account using your ID.me username and password.
• Keep your password and PIN confidential and secure. Never share your password or PIN with anyone.
• Your password and PIN are considered your signature and provides access to GDOL's online unemployment claim related services.
• By accessing and using these services, you are consenting to the information you enter becoming part of your claim and personal profile record.
• The information you enter must be true and accurate to the best of your knowledge. You are responsible for the information you enter. You commit fraud anytime you provide false information. Avoid errors to prevent delays in your benefit payments.
• You commit fraud anytime you provide false information. Avoid errors to prevent delays in your benefit payments.
• GDOL provides safeguards to ensure the security of your information while using applications on the GDOL website. GDOL is not responsible for information retained by your personal computers and mobile devices. You are responsible for protecting your information on your computer and mobile devices, especially when visiting other websites or leaving your computer for an extended time.

What do I need?

• Your Social Security Number
• Access to a mobile phone, laptop or computer with a camera
• ID.me login credential or government issued photo ID

Security of your information

The security of your information is one of our most important concerns. We have provided safeguards to ensure security while you are entering your claim. Personal computers may retain data from your entry after you have finished your application.

• if you want to visit other sites on the Internet; or,
• if you have to leave your computer for an extended period.